The outside sales representative is responsible for selling new or additional services to existing and potential customers in an assigned service area. The outside sales representative is responsible for identifying and generating leads, proactively prospecting and selling commercial, industrial and recycling services to new customers. The outside sales representative is also responsible for building, maintaining and growing long-term relationships with existing clients and meeting targeted sales and retention goals.
Essential Job Functions
Identify viable leads through referrals, cold calling, and other business development activities, manage prospects and acquire new, profitable commercial and industrial business to meet and exceed monthly established targeted revenue goals. Drive customer acquisition, revenue and profit goals through a service orientation lens while actively looking for ways to help people. Develop and maintain a high proficiency in selling all aspects of products and services including refuse and recycling collection services. Establish and maintain a high level of customer satisfaction by resolving customer issues in a timely manner and solving accounts receivable and service problems. Build relationships and increase Company visibility through participation in Company-sponsored activities as required; attend trade shows, chamber of commerce events and other events, as necessary. Act as a company representative at community events, where required. Develop and maintain an awareness of market behavior and competitive trends in designated market to anticipate changing customer needs; proactively manage customer base. Grasps concepts quickly and has good follow through skills; adheres to work schedule and follows through on challenges as they arise; maintains a positive outlook. Is self-motivated; maintains a feeling of pride in work; has a strong work ethic and strives to achieve all goals; is competitive and has a strong drive to win; takes appropriate risks.Is trustworthy and always maintains the highest level of confidentiality. Meet or exceed sales all activity goals for both new sales and retention. Acquire fundamental knowledge of potential customers, pricing and competition. Prepare timely and accurate sales activity reports Prepare and deliver sales presentations to grow existing client base; follow up with key decision makers to assure contracts are renewed in a timely and price efficient manner. Proactively communicate with, or respond to, customers in conjunction with pricing initiatives. Meet regularly with Sales Manager to review weekly sales activities Track all prospective customer information on required reporting format. Complete all required Customer Service Agreement (“CSA”), CRM entries and other reports in a complete, accurate and timely manner.
Skills & Knowledge
Strong interpersonal and strategic selling and negotiation skillsSkilled deployment of proposals and ability to execute service agreementsMaintains strong and active listening skills; gives full attention to what other people are saying, taking time to understand the points being made and language used, asks questions when appropriate, and allows others fully state their ideas before jumping inMust be high energy, friendly and engaging; has excellent persuasion skills; can persuade others to change their minds or behaviorExcellent verbal, written, analytical and formal presentation skillsProficient use of Office 365 and related platformsDemonstrated organizational, oral, written, and listening skillsAbility to communicate clearly, both written and verbal, in a way the customer can understandPrepare and submit all administrative paperwork for customer set up, account changes and commissionsDemonstrate effective time management skills
Minimum 3 years “Business to Business” sales
Associates degree in Business Administration or sales and Marketing is preferred
Valid Drivers license
Ability to lift 40lbs
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
We offer excellent benefits including Medical, Dental, Vision, Disability Insurance, Life Insurance, and a 401(k) Plan
Position Type/Expected Hours of Work
This position is full-time. Some flexibility in hours is permitted, but the employee must be available during the “core” work hours of 8:00 am to 5:00 pm, Monday through Friday. Occasional evening and weekend work may be required as job duties demand.
Occasional overnight travel may be required for training.
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